EPISODE 9 SHOW NOTES
In this month’s episode, I talked with my friend, Sarah Oliver, a fellow pediatric sleep consultant. Sarah and I connected through a group specifically for sleep consultants, the Sleep Sorority, and it’s been so valuable being able to learn from and support each other’s businesses since then. After working with plenty of families who need sleep support over the last few years, we’ve learned how important the discovery call really is. This is the specific call that occurs between families and sleep consultants when they’re contemplating working together. The discovery call is the best time to see if the potential client and consultant really connect, discuss various types of sleep support, understand that everyone needs to be on board with the process moving forward, and more.
While the discovery call isn’t the time to ask any and all questions, it IS important to build a genuine connection here, and make sure that everyone is on the same page when it comes to achieving the desired sleep goals. Sarah and I have our own ways of supporting the families we work with, but no matter what, it is vital to be completely honest and open with your consultant, from the beginning. After all, they will be your biggest supporter, and they want your family to get the needed rest you very much deserve.
If you’ve ever wondered how to navigate and get the most out of the discovery call with a sleep consultant, you won’t want to miss this episode!
Sarah Oliver is a Pediatric Sleep Consultant and Owner of Sarah Oliver Baby Sleep Consultancy. She is thoroughly dedicated to giving babies, parents and the whole family the good nightʼs sleep that they deserve. Every baby is unique and there is no set method that will work with all babies. Therefore, as a Pediatric Sleep Consultant, she can help you to understand your baby’s needs and work with you in achieving your goals. Together, you can make changes that will enable you and your baby to create healthy sleep habits to ensure a better night of sleep for the entire family.
In this episode, how to make the most out of your discovery call from two pediatric sleep consultants, we cover:
- The importance of connecting with your ideal client as a sleep consultant + how Sarah specifically connects with her people
- The best types of questions to put on the intake form before the discovery call with a potential client
- Making sure parents/family members are on the same page about getting sleep support + will support the process once it actually begins
- Different sleep techniques and ways to support families and their children on their sleep journeys
- What in-home sleep support can look like versus virtual sleep support
- Various levels of support and packages + how communication can look when working together
- The benefits to addressing concerns earlier on when working together, versus waiting until later
- What a discovery call should NOT look like
Resources and links mentioned in this episode:
- Connect with Sarah on Instagram @babysleepconsultancy
- Learn more about working with Sarah by visiting her website
- Connect with me on Instagram @nestedsleep
- Learn more about working together by visiting my website
More about The Nested Parent Podcast:
Welcome to The Nested Parent Podcast! This podcast is hosted by Dr. Kelsey Alford, a mama of 2, certified pediatric nurse practitioner, certified positive discipline parent educator, and trained professional in sleep. Kelsey’s passion is teaching families how to navigate the world of sleep and provide the best evidenced based sleep and parenting support that can be put to use TODAY. Learning what works best for you and your family is key – it’s never too late to make your home a peaceful, rested one!
You can expect to hear a variety of parenthood topics here, as well as learn from expert guests who help with parenting babies through teens.
Connect with Kelsey on Instagram @nestedsleep
